Third Degree: Daily Detective — Support

Today's case won't load

Check your connection, then return to the Desk and tap Try again. The first load of the day can take a few seconds.

Purchases & Third Degree Pro

Purchases are billed by Apple. If Pro doesn't activate right after buying, wait a moment and reopen the app — then use Settings → Third Degree Pro → Restore Purchases.

Restore Purchases

Settings → Third Degree Pro → Restore Purchases, using the Apple ID that bought Pro. This also works after reinstalling.

Daily reminders

Settings → Daily Case Reminder. If iOS says notifications are off, enable them in iOS Settings → Notifications → Third Degree.

Offline

The daily case needs a connection. The tutorial, How to Play, and Settings work offline.

Leaderboards & friends

Friend codes are mutual — adding someone's code connects you both. Boards update when a case is finished.

Delete my data

In the app: Settings → Privacy → Delete My Data removes the server data linked to your device and resets its identity. It cannot be undone. See the Privacy Policy.

Contact

Email: samtosainc@gmail.com